Last updated: 01/01/2026
This Privacy Policy describes how LUMÉA (“we”, “us”, “our”) collects, uses and protects your personal information when you visit or make a purchase from our website.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
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Name
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Email address
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Billing and shipping address
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Phone number
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Payment information (processed securely by third-party providers)
Automatically Collected Information
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IP address
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Browser and device information
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Pages viewed and interactions on our website
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Cookies and similar technologies
2. How We Use Your Information
We use your information to:
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Process and fulfil orders
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Communicate order updates and customer service requests
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Improve our website and shopping experience
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Prevent fraud and ensure platform security
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Comply with legal and regulatory obligations
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Send marketing communications only when you have given consent
3. Legal Basis for Processing
Under UK GDPR, we process your data based on:
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Contractual necessity – to complete and deliver your order
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Legal obligations – accounting, tax and consumer law
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Legitimate interests – website improvement and security
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Consent – for marketing and newsletter communications
4. Sharing Your Information
We share personal information only when necessary with trusted third parties, including:
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Payment providers (such as Shopify Payments, PayPal, Stripe)
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Shipping and fulfilment partners
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Email marketing platforms (if you subscribe)
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Analytics providers (such as Google Analytics)
All third parties are required to handle your data securely and in accordance with data protection laws.
5. International Data Transfers
Some service providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place in line with UK GDPR requirements.
6. Cookies
LUMÉA uses cookies to enable core website functionality, analyse performance and improve user experience.
You can manage or disable cookies through your browser settings at any time.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal and regulatory requirements.
8. Your Rights
You have the right to:
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Access your personal data
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Request correction or deletion
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Restrict or object to data processing
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Withdraw consent at any time
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Request data portability
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Lodge a complaint with the Information Commissioner’s Office (ICO)
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices and encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
LUMÉA
📧 Email: Lumeabeautyskin@hotmail.com
